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SuiteSpeak LLC has now been acquired by Defero3 Inc.!

Still the same great services plus more options to choose from. Stay tuned for the latest in communications technologies.

Hosted Hospitality PBX

Defero3

Defero3 is the hotel industry's most reliable and cost-effective suite of hosted voice and data services that is exclusively delivered to hotels and hospitality organizations with any type of cable infrastructure.

Defero3:

- Allows hotels to create a differentiated guest communications experience with minimal investment, resulting in increased revenue and occupancy.
- Provides hotels, and their guests voice, high-speed internet and application capabilities that eliminates the maintenance costs of managing an on-premise telephony, internet service, and guest services systems.
- Allows hotels to seamlessly add hosted, in-room voice, high speed internet services and marketing offers, without having to purchase and manage an on-premise PBX.
- Defero3 is a complete, secure, voice and data solution and is delivered with hosted services, resulting in seamlessly-integrated inbound/outbound voice, with collaboration, productivity, and Internet applications.

Hotels Can Now Add Revenue and Improve Service:

In the past, phone systems were a revenue generator for hotels. With the use of cell phones and other new technology, hotel PBX systems have, for the most part, become a draining a expense. For the first time, in a generation, a hotel's phone system can be a powerful differentiator and can attract clients and produce revenue in ways that traditional phone systems simply cannot do.

Most hotels are also experiencing challenges in how they efficiently manage the growing IT infrastructure demands of email, voicemail, fax and other customer support services, as well as the capital expense to deliver these new technology solutions. Hotel systems and their related devices are typically disjointed islands, all requiring different interfaces and cabling.

Defero3 is vital to the hospitality industry because it can lower costs, and enable hotels to provide superior guest services, and as a result, transform the guest phone back into a revenue-driver.

Guest Service Improvement and Revenue Opportunities:

Guests will find the Defero3 enabled hotel and its services easier and more convenient to use. From their room phone, they can set or change wake-up calls or do-not-disturb notices. They can view dining options or local attractions, and then dial them with one touch.
- Using a simple color dispay IP Phone, guests can schedule hotel services, such as a tee time or a spa appointment, with no waiting and at any hour.
- The telephone display gives hotels an opportunity to sell highly-visible advertising space to a local or national vendor.
- When a hotel has a cancellation for the spa or golf course, the manager can quickly promote the open time slot to targeted guests, increasing the likelihood of rebooking.
- The service provides one-wire, fixed-price delivery of all voice/data applications and services to travelers.
- Allows hotel owners/managers to connect phones, high speed Internet, video-on-demand, energy management, mini-bar, operations, reservations, marketing and services.

Complete Telephone, Messaging and Call Center Functionality:

Defero3 includes: Internet, telephony, voice, network administration, single-wire connectivity, call center functions, presence management, disaster-proof access to all data and voicemail, and 24/7 customer support.
These new services provide:
- Conversion of the telephone from a cost center to a profit center
- Improved customer satisfaction and guest services
- No maintenance
- Reduced capital expense -- fixed monthly fee
- Lower number of vendors, accounting time and effort
Increased occupancy
- Disaster Recovery in Voice & Data
- Completely converged network infrastructure which can actually save money.
- Obsolescence-proof hardware and services
- New services for guests and the staff's ability to recognize guests

Immediate Productivity In Your Hotel:

Defero3 hosted applications and services delivers a fully-integrated, plug-and-play suite of voice and data services. These voice/data services include: High Speed Internet, telephony, voicemail, network administration, single-wire connectivity, Presence Management, Call Center functions and disaster-proof access to all data and voicemail. Defero3 hosted model also eliminates the need to maintain a dedicated IT staff to service on-site systems, thereby greatly reducing ongoing maintenance costs and technical headaches.

Never be Obsolete in Today's Changing Communications Market:

Defero3 can provide your hotel with advanced communication and collaboration services, and at the same time, reduce your overhead:
- The monthly, per seat, fixed cost eliminates the capital expense required for an onsite-based phone system and is also a predictable expense.
- Off-site, redundant data centers provide the highest level of reliability and disaster protection.
- Defero3 provides automatic feature and software updates, industry-specific options and technology to deliver reliability and scalability in a changing marketplace.
- Defero3 can quickly and seamlessly connect multiple offices and remote workers as an extension of your existing communications network. Defero3 takes you out of the communications business and helps make you more productive in your business.

See Why Defero3 is the Smart Choice:

Let Defero3 show you how to transform your voice and data communications into a strategic competitive advantage that will help grow your market share, occupancy and revenue.

Defero3 is a premium provider of hosted, IP communications, collaboration services and applications for hotels. Defero3 provides hotels with advanced communications and collaboration services that replace their phone system with a business tool that increases employee productivity and guest satisfaction.

The Defero3 solution provides all the communication needs including guestroom phones, local and long distance, conferencing, all upgrades, advanced features and 24/7 support for a fixed monthly fee.